

Okeene Municipal Hospital Community Benefit Report Now Available! – click here
Okeene Hospital Receives 2009 C.A.R.E.S. Award
Hospitals Focusing on Compassion, Attitude, Respect,
Environment and Service are Recognized for their Success.

The C.A.R.E. S. Designation© is awarded to organizations who have achieved Service Excellence and are in the top one percent (1%) of all healthcare organizations in the United States.
The delivery of healthcare in today’s world requires a highly complex coordination of people, systems, and technology. Healthcare organizations can no longer measure their value simply by having the latest technology or state-of-the-art facilities but rather by embracing a culture which ensures the patient is at the center of all decisions; a people-centered environment. MPI is the leading organization focused primarily on the “Service of Healthcare” around the globe. The MPI International Standards of Service were developed exclusively for healthcare organizations.
2009 C.A.R.E.S. Designation© Recipients:
Arkansas Heart Hospital
Baylor Heart and Vascular Hospital
Bertie Memorial Hospital
Butler County Medical Center
D. W. McMillan Memorial Hospital
Heart Hospital of Lafayette
Highlands Medical Center
Hutcheson Medical Center
Johnson City Specialty Hospital
Nebraska Orthopedic Hospital
Okeene Municipal Hospital
P&S Surgical Hospital
Sabetha Community Hospital
Share Memorial Hospital
St. Vincent Heart Center of Indiana
The Women’s Hospital
The Wisconsin Heart Hospital
Avera Heart Hospital of South Dakota
Bellville General Hospital
Bluffton Hospital
Citizens Baptist Medical Center
Harper County Community Hospital
Helen Keller Memorial Hospital
Hughston Hospital
John Paul Jones Hospital
Methodist Ambulatory Surgery Hospital NW
North Sunflower Medical Center CAH
Oklahoma Heart Hospital
Purcell Municipal Hospital
Sacred Heart Hospital on the Emerald Coast
Shelby Baptist Medical Center
Sutter Maternity and Surgery Center
Washington County Hospital
Headquartered in Destrehan, Louisiana, MPI is a global healthcare consulting services firm operating in key business sectors including Medical Tourism, hospital operations, consulting, training & development and customer satisfaction. The company provides a global, structured, and people-centered approach to the “Service of Healthcare”.
MPI has developed the International Standards of Service exclusively for healthcare organizations. MPI is the only authorized company to award the C.A.R.E.S. Designation.
Additional information is available at http://www.mpicares.com.
What is HCAHPS Survey?
The HCAHPS Survey is a standardized instrument for collecting and measuring patients’ perceptions of their hospital experience. The survey was first designed and developed through a partnership between the Centers for Medicare and medicaid Services (CMS) and the Agency for Healthcare Research and Quality (AHRQ). The HCAHPS survey is endorsed by the National Quality Forum (NQF). The HCAHPS survey asks patients questions about their hospital experience and is administered between two days and six weeks after discharge to a random sample of adult patients across medical conditions.

